Terms & Conditions
Terms & Conditions for Vellio Health
These terms and conditions govern your use of the metabolic and nutritional health services provided by Vellio Health Limited. By accessing or using our services, you agree to be bound by these terms and conditions.
1. Services:
Vellio Clinic provides metabolic and nutritional health services, including assessments, consultations, treatment plans, and follow-up care. The services are provided by qualified healthcare professionals in accordance with applicable standards of practice.
2. Patient Responsibilities:
As a patient of Vellio Health, you agree to:
Provide accurate and complete information about your medical history, health concerns, and lifestyle habits.
Follow the treatment plan and recommendations provided by our healthcare professionals.
Attend scheduled appointments and follow-up visits as recommended.
3. Payment:
Payment for services rendered is due at the time of the appointment, unless otherwise agreed upon. We accept various forms of payment, including cash, credit/debit cards, and electronic transfers. Fees for services are outlined in our fee schedule, which is available upon request.
4. Cancellations and Rescheduling:
If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
5. Confidentiality:
We are committed to protecting the confidentiality and privacy of your personal information and health records. Information disclosed during appointments and consultations will be kept confidential in accordance with applicable privacy laws and regulations.
6. Limitation of Liability:
Vellio Health Limited, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.
7. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in England.
8. Amendments:
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised terms and conditions on our website.
9. Contact Us:
If you have any questions or concerns about these terms and conditions, please contact us at clinic@velliohealth.com.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.